TStride Market is committed to protecting your personal information and ensuring a safe and secure shopping experience. This Privacy Policy explains how we collect, use, store, and protect your information when you visit tstridemarket.com, create an account, shop for products, or interact with our services.

By using our website, you consent to the practices described in this policy.

1. Information We Collect

We collect information to process your orders, improve your experience, and operate our business efficiently.

1.1 Personal Information

When you interact with our site, you may provide:

  • Name

  • Email address

  • Phone number

  • Billing and shipping address

  • Payment information (processed securely through third-party providers)

  • Account login details

  • Loyalty program information

1.2 Automatically Collected Information

When you browse our store, we automatically receive:

  • IP address

  • Device type

  • Browser information

  • Pages visited

  • Cookies and tracking data

  • Approximate location (for delivery and analytics)

1.3 Order & Delivery Information

To fulfill orders, we may collect:

  • Product selections

  • Delivery notes

  • Transaction details

  • Proof of delivery (where applicable)

2. How We Use Your Information

We use your information to:

  • Process and fulfill orders

  • Provide delivery or pickup service

  • Communicate order updates

  • Identify customer preferences

  • Improve our products and services

  • Administer loyalty points and rewards

  • Prevent fraud and enhance security

  • Send marketing updates (only with your consent)

3. Sharing Your Information

We do not sell your personal data.

We only share information with:

  • Payment processors (e.g., Stripe, PayPal)

  • Email service providers

  • Analytics tools (e.g., Google Analytics)

  • Legal authorities, if required by law

All third parties we work with are required to handle your data safely and securely.

4. Cookies & Tracking

We use cookies to:

  • Keep items in your cart

  • Remember your preferences

  • Improve website performance

  • Display relevant promotions

You can disable cookies in your browser, but some features may not work properly.

5. Data Storage & Security

We store your information using secure, encrypted systems and industry-standard security practices.

We take steps to protect your data from:

  • Unauthorized access

  • Misuse

  • Loss

  • Modification

You may request deletion of your personal data at any time.

6. Your Rights (Canada Privacy Laws – PIPEDA Compliance)

Under Canadian privacy law, you have the right to:

  • Access your personal information

  • Correct inaccurate data

  • Request the deletion of your data

  • Withdraw marketing consent

  • Ask how your data is being used

To exercise your rights, contact us at:
info@tstridemarket.com

7. Marketing & Communications

You will only receive marketing emails or SMS if you opt in.

You may unsubscribe anytime by:

  • Clicking “unsubscribe” in emails

  • Updating your account settings

  • Contacting us directly

8. Children’s Privacy

TStride Market does not knowingly collect personal information from anyone under 13 years old. If you believe a child has provided information, please contact us for removal.

9. Changes to This Policy

We may update our Privacy Policy as our services evolve. Updates will be posted on this page with a revised “Last Updated” date.

10. Contact Us

If you have questions about this Privacy Policy or your data, reach out to us:

info@tstridemarket.com
tstridemarket.com
Surrey, BC, Canada